Privacy Policy

This policy explains what personal information We Well Energy (“we”, “us”) collects through wewellenergy.com, how we use it and the choices you have. We are based in the United Arab Emirates.

Information we collect

We collect only what we need to respond to you and run this website:

• Enquiry details you send us: your name, email address, phone number, company, area of interest and the content of your message, whether sent through our contact form, by email or by WhatsApp.
• Technical information: basic data collected automatically when you visit, such as your IP address, browser type, pages viewed and the date and time of your visit.

How we use your information

• To respond to your enquiry and provide the information or services you ask for.
• To assess requirements, challenges or technologies you share with us and, with your agreement, to identify suitable suppliers, manufacturers, technology providers or operators.
• To maintain, secure and improve this website.
• To meet our legal and regulatory obligations.

We do not use your information for automated decision-making, and we do not send marketing emails unless you have asked us to.

Confidentiality and sharing

We treat the requirements and information you send us as confidential. We do not sell your personal information.

We share information only where it is needed and appropriate:

• With third parties relevant to your enquiry, such as a manufacturer, machine shop, technology company or operator, and only with your permission. Detailed discussions can take place under a mutual non-disclosure agreement.
• With service providers that host and operate this website and our email, who process information on our behalf.
• Where required by law or to protect our legal rights.

Cookies and analytics

This website is hosted on WordPress.com, which uses cookies and similar technologies to operate the site, keep it secure and provide us with aggregated visitor statistics. You can control or delete cookies through your browser settings. Blocking some cookies may affect how the site works.

Where your information is stored

Our website and email providers may store and process information on servers outside the United Arab Emirates. Where information is transferred internationally, we rely on providers that apply appropriate safeguards.

How long we keep it

We keep enquiry information for as long as needed to deal with your enquiry and any resulting business relationship, and afterwards only for as long as required for legal, accounting or record-keeping purposes. You can ask us to delete it sooner.

Your rights

Subject to applicable law, you can ask us to:

• confirm what personal information we hold about you and provide a copy;
• correct information that is inaccurate or out of date;
• delete your information or stop using it;
• withdraw any consent you have given.

To make a request, email info@wewellenergy.com. We will respond within a reasonable time.

Security

We take reasonable technical and organisational steps to protect your information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so please avoid sending highly sensitive or confidential technical data through the website form. We can arrange a secure way to share it.

Links to other websites

This website may link to other sites, such as LinkedIn and WhatsApp. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last revised.

Contact us

If you have any questions about this policy or how we handle your information, contact us at info@wewellenergy.com or through our contact page.